Our Values

Find people who share your values, and you'll conquer the world together

John Ratzenberger

Without a strong sense of unified purpose, Sharpsmart would not be where it is today. In over 30 years, our business has grown in strength and influence by the sheer determination of passionate individuals serving a vision bigger than themselves, and doing so with unwavering purpose.


Some of the principles that have guided us in our quest to make a difference are:

 

  • Invest

    Empowering and mentoring our people to grow, lead, innovate and take risks.   

  • Initiative

    Taking the lead in ideation, innovation and problem-solving, not waiting for someone else, for a brighter day, or for the stars to align, we are committed to spearheading new ideas.

  • Teamwork

    In togetherness we are strongest; It’s only when different gifts, talents, experience and passion unify together, that we can deliver our best.   

  • Focus

    Keeping our purpose strong and single-focused in leaving an impact.  

  • Passion

    Being real and authentic about who we are and what we value cements our ‘Why’. Passion keeps us centred, inspired and focused on making a difference.

  • Service

    Treating others as we expect to be treated; in our values, our friendliness and our code of service excellence, we go the extra mile

  • Innovation

    Not being afraid to innovate or challenge comfort zones; pursue new ideas and ways of thinking, no matter how bold or impossible. 

  • Sacrifice

    Giving up to move up; without empowering others, we will never have the collective impact we aspire to make.

  • Tenacity

    Being courageous and persistent; not allowing challenges to deter us from our commitment to excellence, purpose and growth.

  • Protection

    Placing safety at the epicentre of everything we do; ensuring our products, our service, and our customer interactions are predicated on protecting those within our sphere of influence.

  • Belief

    Drawing from our strength of belief, a positivity of attitude and commitment to ‘coming out the other side’. We focus on what we can do, not on what we can’t do.

We have asked ourselves the question of what it is to be value-driven;
To us, it is a simple code of conduct: Being honest, authentic, generous and empowering in our pursuit of making a difference; not compromising integrity for commercial gain; and ensuring no person in our sphere of influence would ever have to question their belief system in making a decision.

 

Invest

Empowering and mentoring our people to grow, lead, innovate and take risks.

Initiative

Taking the lead in ideation, innovation and problem-solving, not waiting for someone else, for a brighter day, or for the stars to align, we are committed to spearheading new ideas.

Service

Treating others as we expect to be treated; in our values, our friendliness and our code of service excellence, we go the extra mile.

Passion

Being real and authentic about who we are and what we value cements our ‘Why’. Passion keeps us centred, inspired and focused on making a difference.

Teamwork

In togetherness we are strongest; It’s only when different gifts, talents, experience and passion unify together, that we can deliver our best.   

Protection

Placing safety at the epicentre of everything we do; ensuring our products, our service, and our customer interactions are predicated on protecting those within our sphere of influence. 

Tenacity

Being courageous and persistent; not allowing challenges to deter us from our commitment to excellence, purpose and growth.

Sacrifice

Giving up to move up; without empowering others, we will never have the collective impact we aspire to make.

Focus

Keeping our purpose strong and single-focused in leaving an impact.

Innovation

Not being afraid to innovate or challenge comfort zones; pursue new ideas and ways of thinking, no matter how bold or impossible. 

Belief

Drawing from our strength of belief, a positivity of attitude and commitment to ‘coming out the other side’. We focus on what we can do, not on what we can’t do.